Shipping policy
Shipping Policy
At VELSORI, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how orders placed on velsoriwear.com are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, if available.
Shipping Destinations
We currently ship to customers within the United States.
Shipping Rates
We offer the following shipping options:
- Standard Shipping: $5.00
- Free Shipping: Available on eligible orders of $9.99.00 and above
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Estimated Delivery Time
Estimated delivery time is usually 7–15 business days after the order has been shipped. Delivery times may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
After your order ships, you may receive a tracking number by email. Please allow some time for tracking information to update after the carrier receives the package.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing an order. VELSORI is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@velsoriwear.com.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at support@velsoriwear.com. We will help review the shipment status and work with the carrier when necessary.
Contact Us
For any shipping questions, please contact us:
VELSORI
Vintage Silhouette LLC
7921 Roslyn St, Commerce City CO 80022, United States
Email: support@velsoriwear.com
Phone: 7204275825